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Support Engineer I

Company: TalentBurst
Location: Aurora
Posted on: October 13, 2019

Job Description:

Job Description

Position: Support Engineer I
Location: Aurora, CO
Duration: 9+ Months (W2 ONLY)

Job Description:
The candidate will operate a robotic workcell at the client sort center.
Primary responsibilities will be to turn on the station, monitor for any faults.
Troubleshooting and recovering the station will happen hourly or daily.
Communication with the site leadership, and the engineering team back in Boston.
Logging bugs, reading through logs and error codes will be required.

Required skills:
Engineering or technician background
Customer facing professionalism

Preferred skills:
Experience with robotic arms
QA, testing experience
Troubleshooting hardware and software

Story Behind the Need:
This candidate will be part of Client Robotics, deploying a fist of its kind robotics system, and in the testing phase of the new product and it's kind of R&D team and also trying to product built sometime, this person will run system and keep the robotics system in operation and making sure the system is fed with work, lot of time spent on logging any issues inform of tickets and talk with the software engineers to describe the problems, current engineer will get hands on if any upgrade needed else they will keep on scrutinizing
The team deployed brand new system in Client warehouse and they send engineer so now need someone onsite to help

Typical Day in the Role:
Daily schedule & OT expectations
Typical task breakdown and rhythm
Interaction level with team
Work environment description
Chance for flex hours or remote
OT 5 hrs per week is anticipated
Someone who will be self-starter, and any exp with robots, robotic arms is good to have, any exp in electro mechanical system, have software involved.
Some Hardware/software tech exp, Exp with Linux, Maintained tech for warehouse automation tech, even with hobby as build automation machines, candidates fresh out of college is good too if they have interested on Robots and robotics.
Job Title: Facilities maintenance in hardware/software part.
Warehouse office environment.
They might have to lift weights less than 30Lb and avg is 10-15 Lb, there will be decent amount of walking.

Compelling Story & Candidate Value Proposition
What makes this role interesting?
Points about team culture
Competitive market comparison
Unique selling points
Value added or experience gained
This is chance to work with Client newest Robots and meeting Client

Performance indicators:
Ownership, Deliver results, Customer obsession
1-2 yrs and fresh out of college as well if they have interest in robotics and did something in that ground
Bachelors in Engineering or Computer science/robotics engineering, or have 5 yrs working as technician would work too
No IT engineers and need to have some exp in technical systems is working on different devices

Recent grad trying to get their feet in robotics and have curiosity about robots
Run these robotics systems as much as possible, how quick they react to it and how they solve the problems, how they are communicating the issues with the team and how they logging in tickets and putting details on the ticket, not much handholding needed for them to work

Top 3 must-have hard skills:
1Technician/Engineering degree
2Comfortable with wiring
3Open electrical panel without guidance and move wires around without instructions

Company Description:

TalentBurst is an award winning IT, Accounting & Finance staffing firm headquartered in Boston with offices in San Francisco, Miami, Milwaukee, Toronto, Bangalore, and Gurgaon. Our clients include the leading social media, technology, banks, utilities, pharmaceutical, and biotech companies.We work with 75 of the Fortune 500 companies. Our recruiting team is one of the most successful in the industry and has a strong reputation for treating our employees well and helping you find your next dream project.BenefitsAt TalentBurst, one of our founding principles has been to provide our employees with the best benefits available. Benefits we have available include:--- Health, Dental, and Vision Plan--- 401(k) Plan--- Life Insurance--- Immigration assistance--- Credit Union Membership--- Direct Deposit--- Vacation pay (only for FTEs)

Keywords: TalentBurst, Aurora , Support Engineer I, Engineering , Aurora, Colorado

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