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Customer Sales and Service Representative II

Company: John Deere Landscapes
Location: Aurora
Posted on: May 17, 2018

Job Description:

THE BIGGEST IS LOOKING FOR THE BEST! SiteOne Landscape Supply is the nations largest distributor of nursery, irrigation, outdoor lighting, landscape supplies, fertilizers, turf protection products, grass seed, turf care equipment, and golf course accessories. Come grow with us! Join our team as a Customer Sales & Service Representative II at our Englewood, CO location. Duties and Responsibilities: 1.Responds to customer questions concerning products, including recommendations for substitutions, resolves a variety of customer service issues, and processes sales transactions. 2.Assists the manager with routine branch procedures such as deliveries, cycle counts, inventory spot counts, and end-of-day process. 3.Responds to inquiries and assists customers with the sale of products over the telephone. 4.Proactively contacts former, current and potential customers to generate sales. 5.Coaches and assists less experienced staff in meeting expected customer service and satisfaction goals. 6.Maintains the cleanliness of the branch and stocks the work area with all necessary supplies. Qualifications: 1.High school diploma or equivalent. 2.Possess eight to ten years experience in the retail nursery, irrigation and/or landscape industry. 3.One to three years wholesale distribution and product inventory experience. 4.Strong communication, negotiation and conflict resolution skills. 5.Basic computer skills. Benefits: 401k with company match Medical, Dental, and Life Insurance Paid Time Off Tuition Reimbursement 8 Paid Holidays Product Discounts Competitive Compensation Opportunities for advancement The information contained here is not intended to be an exhaustive list of all responsibilities, duties and qualifications of individuals performing the job. We are proud to be a Drug Free Workplace and Equal Opportunity Employer.

Keywords: John Deere Landscapes, Aurora, Customer Sales and Service Representative II, Hospitality & Tourism, Aurora, Colorado

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