AuroraCORecruiter
the smart solution for Aurora jobs

Customer Solutions Tech Support

Company: Mommy Jobs On Line
Location: Aurora
Posted on: May 18, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLxxx when you register online. Please reference agent id code MJOLJenniferA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs On Line, Aurora , Customer Solutions Tech Support, Other , Aurora, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Customer Support Representative
Description: Mommy Jobs Online is recruiting for Customer Support Representatives to work remotely. As a member of our Trade Compliance Customer Support team you will be working in a dynamic environment providing (more...)
Company: Mommy Jobs Online
Location: Broomfield
Posted on: 05/21/2019

Personal Care Worker- Broomfield,/Arvada
Description: Personal Care Worker PCW - with or without accommodation Location: Denver Metro most clients are assigned to you per your location. Work Schedule: M-F, 8-5 Days - Flexible hours 20-40 hours a week (more...)
Company: Colorado Visiting Nurse Association
Location: Broomfield
Posted on: 05/21/2019

Now interviewing - Work at home
Description: Nation's largest provider of healthcare benefit programs is currently interviewing for self-motivated people
Company: Careers Division
Location: Broomfield
Posted on: 05/21/2019


Mommy Jobs Online - Airline Reservationist
Description: Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the airlines to the needs of the passengers Answer customers inquiries regarding (more...)
Company: Mommy Jobs Online
Location: Broomfield
Posted on: 05/21/2019

Security Officer - PT - Louisville, CO
Description: Overview Employer provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. Employer, North America's (more...)
Company: Allied Universal
Location: Broomfield
Posted on: 05/21/2019

Email Marketing Specialist
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Broomfield
Posted on: 05/21/2019

Recruiters Needed telecommute
Description: Dental Plan Company, featured on 60-Minutes and in the Wall Street Journal, and Good Morning America seeks serious and positive
Company: AmeriPlan
Location: Broomfield
Posted on: 05/21/2019

Bilingual CSR - Hurricane Relief
Description: We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing (more...)
Company: Mommy Jobs Online
Location: Broomfield
Posted on: 05/21/2019

Data Entry Compiler
Description: Shasmi Beauty is looking for a Data Entry Compiler to update and enter information into spreadsheets for our company databases and computer systems. Data entry operator responsibilities include collecting (more...)
Company: Mommy Jobs Online
Location: Broomfield
Posted on: 05/21/2019

You Are the Boss!
Description: Looking for a career where you have control over your schedule and generating your own income This opportunity is just what you
Company: Parsons Enterprises
Location: Broomfield
Posted on: 05/21/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Aurora RSS job feeds