Steward-Chief - Gaylord Rockies Res&Con Center (19001EMM)
Company: Marriott International, Inc.
Posted on: August 16, 2019
Heres To Your Journey with Gaylord Gaylord Hotels is a
multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and
meeting space, to entertainment and dining all in a self-contained
environment, Gaylord Hotels makes meeting planning easy and
provides attendees great networking opportunities. As a Gaylord
Hotels STAR, you'll bring your warm smile, genuine excitement and a
consider it done spirit to work. In return, youll experience the
rewards of growing your career among a team of professionals with a
passion for excellence. Ready for a change? Take the initiative.
Enjoy the Rewards. The Gaylord Rockies Res&Con Center located
at 6700 N Gaylord Rockies Blvd, Aurora, CO 80019 is currently
hiring a Steward-Chief. Responsibilities include: Manages the daily
kitchen utility operations and staff. Areas of responsibilities
include dish room operations, night cleaning, back dock cleaning
and maintenance, banquet plating and food running. Supervises
kitchen employees not actively engaged in cooking (e.g.,
dishwashers, kitchen helpers, etc.). Strives to continually improve
guest and employee satisfaction while maintaining the operating
budget. CANDIDATE PROFILE Education and Experience High school
diploma or GED; 4 years experience in the procurement, food and
beverage, culinary, or related professional area. OR 2-year degree
in Hotel and Restaurant Management, Hospitality, Business
Administration, or related major; 2 years experience in the
procurement, food and beverage, culinary, or related professional
area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Orders
and manages necessary supplies. Ensuring workers have supplies,
equipment, tools, and uniforms necessary to do their jobs.
Schedules events, programs, and activities, as well as the work of
others. Monitors the inflow of ordered materials and the
maintenance of current materials. Conducts china, glass and silver
inventories. Controls inventories of food, equipment, smallware,
and liquor, and report shortages to designated personnel. Inspects
supplies, equipment, and work areas in order to ensure efficient
service and conformance to standards. Investigates reports and
follows-up on employee accidents. Manages all equipment, china,
glass and silver (e.g., adequate clean supplies of each).
Supervises employees ability to follow loss prevention policies to
prevent accidents and control costs. Enforces proper cleaning
routines for serviceware, equipment, floors, etc. Enforces proper
use and cleaning of all dish room machinery. Ensures all food
holding and transport equipment is in working order. Ensures
compliance with all applicable laws and regulations. Ensures
compliance with food handling and sanitation standards. Informs
and/or updates the executives, the peers and the subordinates on
relevant information in a timely manner. Leading Kitchen Team
Utilizes interpersonal and communication skills to lead, influence,
and encourage others; advocates sound financial/business decision
making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day
operations. Understands employee positions well enough to perform
duties in employees' absence. Provides the leadership, vision and
direction to bring together and prioritize the departmental goals
in a way that will be efficient and effective. Ensures and
maintains the productivity level of employees. Serves as a role
model to demonstrate appropriate behaviors. Achieves and exceeds
goals including performance goals, budget goals, team goals, etc.
Celebrates successes by publicly recognizing the contributions of
team members. Encourages and builds mutual trust, respect, and
cooperation among team members. Communicates performance
expectations in accordance with job descriptions for each position.
Establishes and maintains open, collaborative relationships with
employees. Participates in the management of department's
controllable expenses to achieve or exceed budgeted goals. Strives
to improve service performance. Solicits employee feedback.
Understands the impact of department's operation on the overall
property financial goals and objectives. Ensuring Exceptional
Customer Service Attends meetings and communicates with executive,
peers, and subordinates as an effort to improve quality of service.
Manages day-to-day operations, ensures the quality, standards and
meeting the expectations of the customers on a daily basis.
Emphasizes guest satisfaction during all departmental meetings and
focuses on continuous improvement. Managing and Conducting Human
Resource Activities Provides guidance and direction to
subordinates, including setting performance standards and
monitoring performance. Recruits, interviews, selects, hires, and
promotes employees in the organization. Trains employees in safety
procedures. Provides feedback to individuals based on observation
of service behaviors. Reviews employee satisfaction results to
identify and address employee problems or concerns. Ensures
disciplinary procedures and documentation are completed according
to Standard and Local Operating Procedures (SOPs and LSOPs) and
support the Peer Review Process. Ensures property policies are
administered fairly and consistently. Ensures utility staff is
properly trained regarding sanitation, equipment handling and
chemical usage. Participates in employee progressive discipline
procedures. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Aurora , Steward-Chief - Gaylord Rockies Res&Con Center (19001EMM), Other , Aurora, Colorado
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