AuroraCORecruiter
the smart solution for Aurora jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Aurora
Posted on: December 9, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLWendyC on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Aurora , Seasonal Partner Services Representative (Remote), Sales , Aurora, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Counter Sales
Description: Counter Sales br The nation's leading plumbing wholesaler is currently looking to fill a Counter Sales position in Granby. Competitive
Company: Ferguson
Location: Granby
Posted on: 12/15/2018

Renewal Representative: Become a Retention Specialist (Sales) - Thornt
Description: DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: Dish Network
Location: Commerce City
Posted on: 12/15/2018

Logistics Sales Professionals - Home Office
Description: Logistics Sales Professionals Worldwide Logistic Partners WWLP is a fast growing provider of full service logistic services offering turnkey transportation solutions across the globe. We have been (more...)
Company: Worldwide Logistic Partners Inc
Location: Denver
Posted on: 12/15/2018


Product Specialist: Become a Retention Specialist (Sales) - Thornton
Description: DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: Dish Network
Location: Denver
Posted on: 12/15/2018

Inbound Sales Representative - Littleton
Description: Summary br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: Englewood
Posted on: 12/15/2018

Renewal Representative: Become a Retention Specialist (Sales) - Thornt
Description: DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: Dish Network
Location: Denver
Posted on: 12/15/2018

Entry Level: Become a Retention Specialist (Sales) - Thornton
Description: DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: Dish Network
Location: Commerce City
Posted on: 12/15/2018

Real Estate Agents - License Required
Description: The Powered by Zip team at Employer is now looking for both new and experienced licensed real estate agents to affiliate with the company. br Job Requirements for the Licensed Real Estate Agent: br (more...)
Company: Coldwell Banker
Location: Arvada
Posted on: 12/15/2018

Renewal Representative: Become a Retention Specialist (Sales) - Thornt
Description: DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: Dish Network
Location: Louisville
Posted on: 12/15/2018

Sales Rep: Become a Customer Retention Specialist - Thornton
Description: Employer is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status (more...)
Company: DISH
Location: Loveland
Posted on: 12/15/2018

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Aurora RSS job feeds